Privacy Policy

BritsMaid ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our cleaning services in the UK.

1. Data We Collect

• Name
• Email address
• Phone number
• Home or office address

2. How We Use Your Data

• To process and manage service bookings
• To communicate about appointments, updates, and customer support
• For marketing purposes when you have given consent
• To improve our services

3. Cookies

We use cookies to enhance your experience, analyse site usage, and support marketing activity. You can manage cookie preferences in your browser.

4. Third-Party Services

We may use third-party tools such as analytics or payment providers that process your data securely and in compliance with UK law.

5. GDPR Compliance & Your Rights

• Access: You can request a copy of your data.
• Correction: You can ask us to correct inaccurate data.
• Deletion: You can request deletion of your data.
• Objection: You can object to certain uses of your data.

Contact us at contact@britsmaid.co.uk for any requests.

6. Data Security

We take reasonable steps to protect your data from unauthorised access.

7. Changes

We may update this policy from time to time. Please review it regularly.